Returns policy

ORDER CANCELLATION
All orders can be cancelled until they are shipped. If your order has been paid for and you need to change or cancel it, please contact us within 12 hours.

MONEY REFUNDS
Your satisfaction is our #1 priority. We want you to shop with confidence. That's why we proudly offer total satisfaction guarantees that ensure you receive your product on time and as described.

Our highest priority is to make you happy, so everyone who shops at MyBeautifulCosmetic.gr receives the following guarantees:

Full refund if you do not receive your order.
Full refund if your order does not arrive within the guaranteed time (20 working days without processing 2-5 working days).
Full or partial refund if the product is not as described.
Full refunds are not available in the following cases:

Your order does not arrive due to factors under your control (e.g. providing the wrong shipping address)
Your order does not arrive due to exceptional circumstances beyond our control (e.g. non-clearance, delay due to natural disaster).
All of our products are backed by a 60-day money back guarantee. Just send us a message on our Contact Us page or contact us at info@mybeautifulcosmetic.gr

EASY RETURN
All of our products are backed by a 60-day money back guarantee. Just contact us and we will refund the purchase price.

We stand behind everything we sell. If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You must return it only at your own expense.

Contact us first and we will guide you through the steps. We are always ready to give you the best solutions!

Please do not send your purchase back to us unless we authorise you to do so.